Privacy Policy

Last Updated: 28/3/25

At Ashdale Catering, we value your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://web.ashdalecatering.ie/. Please read this policy carefully. By using this website, you agree to the practices described herein.

Why do we require your data?

We require details of parents and children to fulfil orders for school lunches in Ireland.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

Personal Information
Personal information refers to any information that can be used to identify you, such as your name, email address, phone number, and other information that you voluntarily provide when contacting us or subscribing to our newsletter. What we collect

Parents Name
Parents Email
Childs name
Childs school & classroom
Child’s allergens
Your order

Non-Personal Information
We automatically collect non-personal information such as your IP address, browser type, device type, and browsing behavior on our site. This data helps us improve the functionality and performance of our website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide you with relevant content, updates, and news.
To respond to your enquiries or feedback.
To improve the functionality and user experience of our website.
To analyse website usage and trends.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us analyse website traffic and improve the content we provide. You can adjust your browser settings to block or delete cookies, but this may impact your experience on our website.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties No personal information that can identify any individual person is passed to any external entity.. Additionally, we may disclose your information when required by law or to protect our legal rights.

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorised access, disclosure, alteration, and destruction. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

However, no method of data transmission or storage can be guaranteed to be 100% secure, and we cannot ensure the security of your information.

6. Links to Third-Party Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any linked websites.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access, correct, or delete your personal information.
The right to object to or restrict the processing of your personal information.
The right to withdraw consent at any time, where applicable.

If you wish to exercise any of these rights, please contact us using the contact details provided below. Each year the children move up a year in primary school, culminating in their final year in the primary school. Once they leave the school and the service is no longer available to them, their records are removed from our system after one year.

Data is retained while the children are in primary school allowing them to use the service, unless the parents ask us to remove this.

We do not contact parents, hold their information or fulfil an order once the child has left school and/or has deactivated their account.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this policy periodically to stay informed about how we are protecting your information.